Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the PulseGinza website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PulseGinza provides an online platform for browsing, inquiring about, and purchasing smartwatches and related accessories. Our services include:

• Product information and specifications
• Customer inquiry and order processing
• Customer support and technical assistance
• Warranty coordination and service support
• Customization and personalization services

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials secure
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to terminate accounts that violate these terms or engage in prohibited activities.

4. Orders and Purchases

4.1 Order Process

Orders are processed through our inquiry system. All orders are subject to:

• Product availability and stock levels
• Price verification and confirmation
• Payment processing and authorization
• Shipping and delivery arrangements

4.2 Pricing and Payment

All prices are listed inese Yen (¥) and include applicable taxes unless otherwise stated. We reserve the right to:

• Modify prices without prior notice
• Correct pricing errors on our website
• Cancel orders with incorrect pricing
• Require additional payment verification

5. Shipping and Delivery

Shipping terms and delivery timeframes are provided during the order process. We are not responsible for:

• Delays caused by shipping carriers
• Customs or import duties
• Delivery to incorrect addresses provided by customers
• Weather-related shipping delays

6. Returns and Exchanges

6.1 Return Policy

Returns may be accepted under the following conditions:

• Items are returned within the specified return period
• Products are in original condition and packaging
• Return authorization is obtained prior to shipping
• Return shipping costs may apply

6.2 Warranty Claims

Warranty claims are handled according to manufacturer terms and conditions. We facilitate warranty service but do not provide warranties beyond those offered by manufacturers.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of PulseGinza or its licensors and is protected by copyright and other intellectual property laws.

8. User Conduct

Users agree not to:

• Use the service for any unlawful purpose
• Interfere with or disrupt the service
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Violate any applicable laws or regulations

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Disclaimers and Limitations

10.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may suspend service for maintenance or other operational reasons.

10.2 Product Information

We make reasonable efforts to ensure product information accuracy but do not warrant that all information is complete, accurate, or current.

11. Limitation of Liability

To the maximum extent permitted by law, PulseGinza shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless PulseGinza from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Governing Law

These terms are governed by the laws of. Any disputes shall be resolved in the courts of Tokyo.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these terms, contact us:

• Email: legal@sorvenwild.com
• Phone: +81 3-6886-2741
• Address: 3-18-14 Jingumae, Shibuya-ku, Tokyo 150-0001